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ComputersTerms and Conditions of Computer Service Storm's Trademark Build/Rebuild
Custom Computer SalesRecent developments in the world of Information Technology (IT) have lead many users, no matter what competency, to assume that the only way to have a powerful computer is to buy the newest model. A further trend is the assumption that software and high pricetags are synonymous. However, software stability is rarely part of this formula and systems continue to crash while users spend more and more. Moreover, most retailers would rather sell a PC rather than realistically evaluate user needs. Storm has a better option. As opposed to computers with cheap parts used to drive the price down, a Storm-selected system is custom built using only quality parts, always considering expandability. Our consultants will meet with you to discuss your needs and plan for the future. Once we match you up with your unique system, we can offer to equip it with our trademark Build for enhanced stability, security, and speed.
Storm's Trademark Build/RebuildThe software that comes pre-packaged with most PCs is either trial-based, consumes too many resources, or is inefficient. Storm's approach is to "build" a system from the ground-up: from the lowest level of setting up the hard drive, to optimizing the operating system, to installing and configuring proven stable software. We guarantee you will notice a smooth, reliable package with every custom build. Every custom designed system contains an extensive library of software known as "freeware" or "open source software". This software is completely legal and completely free - no strings attached. Every need (with the exception of professional grade applications) can be satisfied with this software. Some of the categories available (but not limited to) are:
If you're thinking this is too good to be true ... it's not! The reasoning is simple: Market trends have lead all software to fall into the "you get what you pay for" category but in actuality, software operates differently from other products. The well-known operating system Linux is a great example. In most cases, the software is free; profits come from donations, human capital support or upgrade fees. Storm has devoted vast amounts of time to choosing only the finest applications that perform well, are easy to use, well documented, and reliable. Storm wants to ensure that you are confident with your newly built system and as such, we include complimentary basic training to help you get started under the new configuration. * Please Note: Purchase of a Storm Build/Rebuild requires you read and accept our terms and conditions.
Technical SupportIn the time it takes you to disconnect your computer, package it up, deliver it for service, and get back to work, the problem could be solved. In addition, the methods of some Information Technology (IT) consultants amount to little more than incoherent technical terms followed by a vague and equally indecipherable bill. This seems to be the norm for technical service nowadays. That cycle ends with Storm Applied Technologies. Storm wants to be your personal IT department, and as such, we believe you shouldn't have to travel further than the front doors of your office for your IT consultant's business. We perform all hardware and software support on-site unless the severity of the issue requires your system be brought to our lab. Our on-site services extend anywhere, anytime within the Regina area, and our client list spreads across the province. We come to you, when it's convenient for you. You can be assured that every *free* consultation will include: Clear explanation of the task(s) at handOnce a problem has been identified, and before any work is done, we sit down with you and break the complete project down; including the 5 w's of the problem and our solution. A personal approachIf at all possible, we explain the process as we go. We won't leave you in the dark when it comes to our solutions to your problems. Enhancing your understanding of the technologies you useWe include a full service report with every invoice. You recieve a black and white explanation of your solution and a record of how Storm has fixed your problem in the unlikely event it arises again. 24 hour emergency supportProblems never arise between the hours of 9-5; why should technical support be restricted to these hours? Call us whenever you have a problem, we're always ready to go.
NetworkingWhen it comes to SME network design, you might say we wrote the book on it. A recent paper focusing on the creation of networks "...maximized for productivity, efficiency, and profitability" was recommended to be filed in the Computer Science department of the University of Regina for reference as an example of an outstanding report by Storm's Scott Carson. The heart of your network is a domain controller. At the heart of this server is a Linux-based operating system. Additional services include, but are not limited to: Firewall/Hub or RouterA must for anyone connected to the Internet. Stop hackers, keep your data secure, and allow multiple computers to be hooked up to a single Internet connection. Domain Name Service (DNS)If you wish to have a domain like yourname.com, a DNS will translate an IP address to that domain name. File ServerA centralized, safe hub for storing files that can be accessed anywhere. Document Management System (DMS)Combined with file sharing services, a DMS will provide an easy way to organize your files in a graphical format through any web browser window. BackupAn absolute necessity. Whether you want to backup to tape , drive, or a remote location, we can configure the process/schedule. WorkstationsUsing a network-optimized instance of our trademark Build process, we can set up Windows or Linux systems for users/employees/family members on your network.
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